Terms of service

OVERVIEW

Welcome to Serenity Paws! The terms "we", "us", and "our" refer to Serenity Paws. Serenity Paws operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Serenity Paws is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or using our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is accurate and current, and you agree to keep this information updated.

SECTION 2 - PRODUCTS

We sell pet care and wellness products. All products are subject to availability, and we reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. Serenity Paws products are intended for general pet wellness use only and are not a substitute for veterinary care. Always consult your veterinarian before introducing new food, supplements, or products to your pet, particularly if your pet has a medical condition, is pregnant or nursing, or is taking medication.

SECTION 3 - ACCURACY OF INFORMATION

We are not responsible if information made available on the Services is not accurate, complete, or current. The material on the Services is provided for general information only and should not be relied upon or used as the sole basis for making decisions about your pet's health without consulting primary, more accurate, more complete, or more timely sources of information, including your veterinarian.

SECTION 4 - PRODUCT AND SERVICE MODIFICATIONS

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Services (or any part or content thereof) without notice at any time.

SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed through the Services. You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Services.

SECTION 6 - THIRD-PARTY LINKS

Certain content and services available via our Services may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

SECTION 7 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free. In no case shall Serenity Paws, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the Services or products procured using the Services.

SECTION 8 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Serenity Paws from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 9 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the state of Louisiana, United States.

SECTION 10 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

SECTION 11 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at serenitypaws@proton.me.

Our contact information is posted below:
Serenity Paws
601 Kingston Rd
Benton, LA 71006
United States